
Bin Ham Group
City Seasons Group of Hotels Jobs: Established in UAE in 2005, City Seasons currently owns and operates 6 properties in Abu Dhabi, Al Ain, Dubai, and Muscat.
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Responsibilities:
Supervise and manage the daily operations of the front desk and reception area.
Ensure excellent customer service and guest satisfaction.
Train and develop front office staff to provide efficient and professional service.
Monitor and coordinate room reservations and guest check-ins and check-outs.
Handle guest complaints and resolve any issues or conflicts.
Maintain and update guest records and ensure accurate billing and payment processing.
Manage and oversee the cleanliness and appearance of the front desk and lobby area.
Collaborate with other departments to ensure smooth operations and guest satisfaction.
Assist with administrative tasks and provide support to the hotel management team.
Designation:
Front Office Supervisor Jobs
Gender:
Male/Female
Qualifications:
Bachelor’s degree in hospitality management or related field.
Minimum 3 years of experience in front office operations, preferably in a supervisory role.
Strong leadership skills and ability to motivate and mentor a team.
Excellent communication and customer service skills.
Proficiency in using hotel management software and computer systems.
Knowledge of hotel operations and industry standards.
Attention to detail and ability to multitask in a fast-paced environment.
Flexible schedule and ability to work evenings, weekends, and holidays.
Fluency in English, both written and spoken.
Job Type:
Full Time
Job Experience:
2 – 3 Years
Category / Sector:
Private Job
Job Location:
Dubai – United Arab Emirates
Total Vacancies:
1
Pay Range:
Decide in Interview
Note:
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