IT Coordinator

Cupola Teleservices

IT Coordinator:

IT Coordinator Testing the functionality of ACD, IVR, and other requests pertaining to contact centres. Prior to releasing the CC setup to production, testing is required. There will be training and a checklist available.

Coordinating day-to-day requirements and project setup with the operations team.

Testing software applications prior to their release into production. There will be training and a checklist available.

Overseeing the IT support contract and making sure it is renewed on schedule. There will be access to the contract management portal. The goal is to help ensure that all support contracts are promptly renewed.

IT inventory control and paperwork, such as IT clearance for employees. Click here

Details:

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Responsibilities:

Asset issuance, paperwork, and returns.

Working with the procurement team to coordinate purchases linked to IT.

Maintaining the Technology Task site and organising the outstanding assignments.

Regular ISO audits and reviews, along with call floor project compliance. This involved checking installed software on PCs as well as access control, antivirus, and data leak prevention measures. There will be a checklist available.

Gender:

Male

Qualifications:

Bachelors in Computer Application, Bachelor of Technology/Engineering

Experience:

3 – 8 Years

Type:                                                                                                

Full Time

Category / Sector:

Private Job

Job Location:

Dubai – United Arab Emirates (UAE)

Total Vacancies:

1

Nationality:

Any Nationality

Pay Range:         

Decided in interview

Note:             

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To apply for this job please visit www.cupolagroup.com.

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