
Medius Software Inc
Technical Support Specialist:
Technical Support Specialist Leading worldwide supplier of cloud-based spend management solutions, Medius enables best-in-class process efficiency, cost savings, and increased financial control to help businesses grow. Our modular spend management suite includes data insight tools that bring control, compliance, and cost savings throughout the entire source-to-pay process, as well as industry-leading AI-powered Automation solutions for Accounts Payable, Procure 2 Pay, Expense Management, Payments, Strategic Sourcing, Contract Management, Procurement, and Supplier Management. Click here
Details:
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Responsibilities:
Taking care of support requests
Help clients with payment-related concerns, provide payment reports, etc.
resolving application-related technical problems and obtaining pertinent data (from emails, logs, databases, etc.)
Replicate client concerns and, if necessary, record fixes for recognized/recurring problems
working together with the ERP, QA, and R&D divisions
taking part in internal initiatives as required
Qualification:
Degree in Information Systems, Computer Science, or related fields (Preferred)Category / Sector
Private Job
Job Location:
USA
Job type:
Full-Time
Pay Range:
Decided in interview
Note:
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