Technical Support Specialist

  • Full Time
  • USA
  • Posted 11 months ago

Medius Software Inc

Technical Support Specialist:

Technical Support Specialist Leading worldwide supplier of cloud-based spend management solutions, Medius enables best-in-class process efficiency, cost savings, and increased financial control to help businesses grow.  Our modular spend management suite includes data insight tools that bring control, compliance, and cost savings throughout the entire source-to-pay process, as well as industry-leading AI-powered Automation solutions for Accounts Payable, Procure 2 Pay, Expense Management, Payments, Strategic Sourcing, Contract Management, Procurement, and Supplier Management. Click here

Details:

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Responsibilities:

Taking care of support requests

Help clients with payment-related concerns, provide payment reports, etc.

resolving application-related technical problems and obtaining pertinent data (from emails, logs, databases, etc.)

Replicate client concerns and, if necessary, record fixes for recognized/recurring problems

working together with the ERP, QA, and R&D divisions

taking part in internal initiatives as required

Qualification:

Degree in Information Systems, Computer Science, or related fields (Preferred)Category / Sector

Private Job

Job Location:

USA

Job type:

Full-Time

Pay Range:

Decided in interview

Note:

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To apply for this job please visit www.medius.com.

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