AccorHotel Jobs

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Review reservations made each day, review 3rd party billing, arrival and departure dates, guest profiles, room blocking, special requests, traces, and ensuring stellar attention to all VIP guests

Process special billing requests

Ensure accuracy and attention to detail

Processing of no shows, facilitating communication between all departments involved

Test calls to Global Reservation Center

Liaise with Sales team in coordinating group bookings

Set up group room blocks, rooming lists, billing, or special notations and make group reservations in room block

Monitor room inventory and notify Reservations Manager of any immediate changes

Run daily reports and complete daily shift task list

Assisting with other duties assigned

Maintain positive working relationships with colleagues, travel agents, Global Reservation Center agents and other parties associated with the reservations process

Participate and adhere to Fairmont Hotels & Resorts Policies & Procedures

Complete office administrative duties where required

Complete all other tasks and duties assigned by the manager and/or department head


Reservations Coordinator Jobs




Must be able to work efficiently with little to no direction

Must be able to work in a fast-paced environment

Minimum 1 year as a reservations agent or 2 years in a customer service position

Must have experience in hospitality with an understanding of operations

Opera experience preferred

Professional telephone/email etiquette and the ability to upsell the hotel’s products/services

Willingness to learn, friendly demeanor, ability to work well within reservations and other departments, clear and concise communication skills

Ability to lift 20-30 pounds

Job Type:                                                                                                

Full Time

Category / Sector:

Private Job

Job Location:

New York, USA

Total Vacancies:


Pay Range:          

$33.00 per hour


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