Brooklyn Institute Of Arts And Scie
Brooklyn Institute Of Arts And Scie Jobs: The primary goals of this position are to welcome and check in visitors, sell daily admission and Memberships, manage lines, and work in Coat Check, storing coats and backpacks for visitors while they explore the Museum during regular hours, special events, rentals, and after-hours programs. Greeting visitors and monitoring timed entry into ticketed exhibitions requires a welcoming presence and excellent communication skills. The Coat Check requires the Floor Associate to be on their feet for long periods of time and work diligently to store and retrieve visitors’ belongings. The ideal candidate multitasks with ease and possesses strong hospitality, organizational, and teamwork skills. The ability to maintain a positive attitude while working in a fast-paced, team-oriented environment is crucial. Brooklyn Institute Of Arts And Scie Jobs.
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Responsibilities:
High school diploma or equivalent
Experience in cash handling and ability to maintain an organized cash drawer
Ability to learn nuanced ticketing policies and effectively communicate them to visitors
Ability to provide excellent customer service in a fast-paced environment
Commitment to the Brooklyn Museum’s mission to provide customer service that is welcoming and inclusive to all, regardless of race, color, national origin, sex, religion, or age
Ability to work well within a team
A positive attitude (we believe positivity is contagious and fosters a collaborative workflow built on kindness and support)
Ability to lift up to 20 lbs. and work on your feet
Ability to implement Museum policies in a manner that is friendly but firm in order to maintain the safety of artwork and visitors
Designation:
Visitor Experience Associate Jobs
Gender:
Male/Female
Qualifications:
Greet all visitors with warmth and kindness while effectively communicating exhibition guidelines, ticketing policies, and day-of events
Manage lines for exhibitions through strong organizational skills and effective communication with staff and visitors
Check in guests and monitor timed entry into exhibitions and program spaces
Sell daily Museum admission, event tickets, and Memberships; process credit cards and ring up cash
Staff Coat Check, which requires storing, retrieving, and organizing visitors’ belongings with care
Demonstrate holistic knowledge of the Brooklyn Museum’s exhibitions, programming, Membership benefits, events, facilities, and operational changes (all staff members will be given time to become familiar with the Museum)
Provide directions so visitors can navigate the building with ease
Scan tickets and work in Coat Check during occasional special events after regular hours of operation (shifts will be assigned on a rotating basis)
Work on the first Saturday of each month during First Saturdays programming and mandatory quarterly training session
Attend the Morning Meeting at the beginning of each shift
Read and absorb information in daily notes
Job Type:
Full Time
Category / Sector:
Private Job
Job Location:
Brooklyn, New York, USA
Total Vacancies:
1
Pay Range:
$22.00 per hour
Note:
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