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Customer Support Specialist

ElevenLabs · Remote, Canada, Poland, Bulgaria, Philippines

ElevenLabs · Remote, Canada, Poland, Bulgaria, Philippines

RemoteContractCustomer servicePosted Today
SalaryNot listed
LocationRemote, Canada, Poland, Bulgaria, Philippines
Job typeContract
WorkplaceRemote
Apply byNovember 21, 2026
Last verifiedNovember 14, 2026

About the role

ElevenLabs is hiring a remote contract Customer Support Specialist to resolve technical SaaS tickets for its AI audio platform and moderate content.

What you will do

  • Resolve customer tickets quickly and with empathy
  • Troubleshoot API and browser issues
  • Keep help articles and support documentation up to date
  • Moderate user-generated content and voice-library submissions

What you need

  • 2–3 years in technical customer support at a SaaS or high-growth tech company
  • Experience in a remote, international start-up team
  • Ability to explain technical issues to non-technical customers

Skills

Customer supportTechnical supportSaaS supportAPI troubleshootingTicketing systemsContent moderation

Benefits

Annual learning and development stipend

Source and verification

Source: ElevenLabs careers listing via Jobicy. Last verified: November 14, 2026. JobShab summarizes this listing and links to the official application page.

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Job FAQs

How do I apply for the Customer Support Specialist job at ElevenLabs?

Use the apply button on this page. It takes you to the employer’s official application page, and JobShab tells you before you leave.

What is the salary for this job?

The employer has not listed the salary for this job.

Where is this job based?

Remote, Canada, Poland, Bulgaria, Philippines. This is a remote job, so check which countries it accepts applicants from.

What type of job is this?

It is a contract customer service job.