Novotel Barossa Valley Resort (Accor) · Rowland Flat, Australia
SalaryNot listed
LocationRowland Flat, Australia
Job typeFull-time
WorkplaceOn site or as listed
Apply byDecember 14, 2026
Last verifiedNovember 14, 2026
About the role
Novotel Barossa Valley Resort in South Australia is hiring a full-time Front Office Manager to lead guest services, night audit and the front office team.
What you will do
- Oversee daily front office operations with a focus on guest satisfaction
- Check night audit accuracy with the Financial Controller
- Prepare forecasts and monthly KPI reports
- Support VIP guests and manage group requirements
- Coach the front office team and handle guest escalations
What you need
- At least 5 years of hotel experience
- Strong front office procedures and Opera PMS skills
- Experience managing rosters, costs and budgets
- Experience supervising and motivating staff
Skills
Front office managementOpera PMSGuest relationsHotel operationsTeam leadershipBudget control
Benefits
Accor employee benefit card with discounted rates worldwide, family and friends accommodation discount, Accor Academies learning programs
Source and verification
Source: Accor careers site (reference REF115755F). Last verified: November 14, 2026. JobShab summarizes this listing and links to the official application page.